Refund & Return Policy

At Shop Bazar Sodai, we strive to provide the best shopping experience. If you are not completely satisfied with your purchase, we are here to assist you. Please review our refund and return policy below:

1. Returns

We accept returns within 7 days from the date of delivery. To qualify for a return:

• The product must be unused, in its original packaging, and in the same condition as when you received it.
• A receipt or proof of purchase must be provided.

Certain items, such as perishable goods (fruits, vegetables, meat, etc.), cannot be returned.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.

3. Non-Refundable Items

• Perishable goods (fresh vegetables, fruits, meat, etc.)
• Gift cards or vouchers
• Items marked as “Final Sale”

4. Exchanges

If you wish to exchange a product, please contact us within 7 days of receiving your order. We will guide you through the exchange process. The item to be exchanged must be unused and in its original packaging.

5. Damaged or Defective Products

If your product is damaged or defective, please contact us within 48 hours of receiving the item. We will arrange for a return or exchange and cover any associated shipping costs.

6. How to Return an Item

To return a product, please follow these steps:

• Contact us at support@shopbazarsodai.com or call us at +88 01921991471.
• Provide your order number and details of the item to be returned.
• We will provide you with a return address and instructions for the return process.

7. Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

Contact Us

If you have any questions about our refund and return policy, please reach out to us:

📞 Phone: +88 01921991471
📧 Email: support@shopbazarsodai.com
🏠 Address: Village + Post: Chhaliakandi, Thana: Muradnagar, District: Comilla, Bangladesh